Patient-centered
Respectful language, understandable choices, and useful access to the care record.
About TeleAcne
Expert acne care should fit real life.
TeleAcne is the hybrid acne-care experience of Caban Skin Institute, designed and developed with Xelvora.
Our purpose
Care that respects the person behind the skin.
“Acne care should build confidence—not add more confusion.”
The service connects clear education, structured intake, clinical review, scheduling, secure messaging, financial transparency, and appropriate follow-up.
What guides us
Principles visible in every workspace
Clinically responsible
Licensed review, escalation criteria, and a documented decision trail.
Operationally accountable
Separated roles for office, nursing, clinical, finance, administration, and compliance duties.
One connected platform
Designed for hybrid care
Patients, reception, nurses, doctors, finance, administrators, and compliance staff work from purpose-built views over the same authorized Medplum-backed record set.
Secure start
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