How it works

One connected journey, three ways to receive care.

TeleAcne coordinates secure online assessment, live telehealth, and in-person clinic care without making patients repeat the same story.

01

Check availability

Choose photo, video, or clinic care. Confirm the patient’s age pathway, current state, and preferred location. This step does not create an account.

02

Verify and activate

Verify a contact channel, resolve possible duplicate records, and activate a secure portal invitation only when there is a legitimate care reason.

03

Complete requirements

Finish medical intake, telehealth and privacy consent, insurance or self-pay selection, and photographs when required.

04

Receive care

A clinician completes photo review, meets by video, or examines the patient at the booked clinic location.

05

Continue treatment

Review instructions, prescriptions when clinically appropriate, messages, records, invoices, and the next follow-up date.

06

Escalate safely

The team can change the care mode or refer outside TeleAcne if photographs or video are not clinically sufficient.

Hybrid scheduling

The appointment type controls the workflow

Initial visits, established follow-ups, medication monitoring, procedure consultations, operations, lab collection, and postoperative care each have their own requirements and duration.

✓Provider, license, service, and location eligibility
✓Clinic room or telehealth availability
✓Required intake, consent, photographs, or referral documents
✓Price and policy snapshot preserved at booking

Care modes

Photo reviewAsynchronous
Video consultationLive
Clinic appointmentIn person
Procedure / operationClinic only
Before the visit

Know what is ready and what needs attention

▤

Intake

Clinical questions are versioned and reviewed before care.

✓

Consent

The applicable privacy, telehealth, financial, and procedure acknowledgements are recorded.

▣

Photographs

Guided quality checks reduce unusable images and unnecessary delays.

Secure start

Ready to take the first step?

Check availability without creating an account or entering medical details.

No account createdBook appointment